Privacy Policy – Supansa Foods Trading

Privacy Policy – Supansa Foods Trading

At Supansa Foods Trading, we value the trust you place in us when you provide your personal and business information. This Privacy Policy outlines how we collect, use, store, and protect your data in accordance with global data protection regulations and our commitment to your privacy.

Information We Collect
We may collect the following types of information:

Personal Information: Your name, email address, phone number, billing and shipping addresses, and other contact details when you communicate with us or place an order.
Business Information: Company name, registration details, VAT number, and purchasing preferences.
Transaction Details: Order history, payment confirmations, and invoice records.
Communication Records: Emails, phone conversations, and chat correspondences.
Website Interaction Data: Information about your use of our website through cookies, IP addresses, and browser type (for analytics and service improvement).

How We Use Your Information
The information we collect is used for the following purposes:

To process and fulfill your orders efficiently.
To issue invoices and confirm payments.
To provide customer support and respond to inquiries.
To send important updates related to your transactions or shipments.
To improve our products, services, and customer experience.
To comply with legal obligations and prevent fraud.

Data Sharing and Disclosure
Supansa Foods Trading does not sell or rent your personal information to third parties. We may share your information only with:

Shipping partners and customs agents to ensure successful delivery of your goods.
Banking institutions for payment verification and processing.
Legal authorities when required to comply with applicable laws or to protect our rights.

All third-party service providers we work with are contractually bound to keep your information confidential and secure.

Data Security
We implement strong security measures to protect your data, including:

Encrypted communication and data storage systems.
Restricted access to sensitive data within our organization.
Secure servers and regular security audits.

While we take every reasonable precaution to safeguard your information, no method of electronic transmission or storage is 100% secure.

Your Rights
You have the right to:

Access your personal data held by us.
Request corrections to inaccurate or incomplete information.
Request deletion of your data (subject to business or legal retention requirements).
Opt out of receiving promotional messages at any time.

To exercise these rights, please contact us at info@supansafoodstrading.com.

Data Retention
We retain your personal and transaction data only for as long as necessary to fulfill the purposes for which it was collected, including legal, tax, and reporting requirements.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or regulatory requirements. Updated versions will be posted on our website with the revised date.

Contact Us
For any questions regarding our Privacy Policy or data handling practices, please contact:

Supansa Foods Trading
205/9 หมู่ 9 ตำบล โพธิ์ชัย, อ.เมือง, เมือง, Nong Khai 43000, Thailand
📞 +66 96973 2042
📧 info@supansafoodstrading.com

Your privacy is important to us, and we are committed to protecting your personal and business information with integrity and transparency.